Esahlukweni esedlule, sifunde ngomjikelezo wokuxhumana.

Lapha sinakho okwaziwa njenge-two-way comm. Umjikelezo wokuxhumana futhi one-two-way comm empeleni kuyizinto ezimbili ezihlukile. I-two-way comm ezimbili kulapho ukuxhumana kusuka ku-Joe bese kuya ku-Bill bese kusuka ngokwehlukana ku-Bill kuya ku-Joe.

Bheka umfanekiso A ongezansi futhi uzobona umjikelezo wokuxhumana:

U-Joe ngumsunguli, umuntu oqala ukuxhumana. U-Joe usho okuthile ku-Bill. U-Bill uyawamukela bese u-Bill enikeza impendulo noma i-acknowledgment. i-acknowledgment kuthunyelwe emuva ku-Joe. U-Joe uthi, ngokwesibonelo, “Unjani?” U-Bill uthola lokhu bese u-Bill ephendula ethi, “Ngiyaphila,” ebuyisela ku-Joe. Lokhu kuqeda umjikelezo wokuqala wokuxhumana.

Manje lokho esikubiza ngokuthi umjikelezo two way comm ungenzeka, njengoba kuFaniswe ku-B ngezansi:

Lapha sino-Bill osungula ukuxhumana no-Joe. U-Bill uthi, “Uzizwa unjani namhlanje?” U-Joe uthola lokhu bese u-Joe ephendula, “Ngizizwa ngilungile.” Lokhu kusebenza njenge-acknowledgment ku-Bill. Le yingxenye yesibili yomjikelezo we-two-way comm.

Kuyo yomibili lemifanekiso, siyabona ukuthi i-acknowledgment ishiwo noma ikhonjisiwe. Kumfanekiso A, lokhu bekungaba ukunikina ikhanda noma ukubukeka okwanelisayo. Emfanekisweni B, ngu-Joe othi, “Ngizizwa ngilungile.” Le mpendulo i-acknowledged u-Bill ngokunikina ikhanda noma inkulumo ethile ekhombisa ukuthi ukutholile ukuxhumana.

Manje ake sihlole ukuthi umjikelezo two-way comm uzosebenza kanjani.

U-Joe, njengoba esungule ukuxhumana futhi esekuqedile, angahle alinde ukuthi u-Bill asungule ukuxhumana no-Joe. U-Bill usungula ukuxhumana futhi lokhu kuzwiwa ngu-Joe, kuphendulwa ngu-Joe futhi yaba-acknowledged ngu-Bill. Lokhu kuqeda okusele komjikelezo wezindlela ezimbili zokuxhumana.

Isibonelo, u-Joe uthi ku-Bill, “Ngizoya edolobheni namhlanje ntambama.” U-Bill uthola lokhu futhi u-acknowledges ngokuthi, “Kuhle lokho.” U-Joe ulinda u-Bill ukuthi asungule umjikelezo wokuxhumana bese u-Bill uqhamuka ku-Joe ngokuthi, “Ngizohlala ekhaya namhlanje ntambama njengoba kunomsebenzi engizowenza.” U-Joe uthola lokhu futhi unikwza i-acknowledgment ngokuthi, “Kulungile. Ngizokubona ngokuhamba kwesikhathi.” Lokho kuqeda umjikelezo we-two-way comm.

Ngaleyo ndlela sithola umjikelezo ojwayelekile wokuxhumana phakathi kwabantu ababili.